A special forum dedicated to our PT4 for Mac OS X users
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by cscottpoker » Sun Feb 17, 2019 9:50 pm
my pokertracker freezes whenever i click get hands while playing. it stays frozen for about 10-15 minutes and then the error code std::bad_alloc appears.
can anyone help me with this issue?
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cscottpoker
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by Flag_Hippo » Tue Feb 19, 2019 7:42 pm
So we can find out what's causing that please enable logging by holding the "Alt/Option" key when starting PokerTracker 4, reproduce the issue and then send your log file to us in a
Support Ticket:
/Users/{Mac Login}/Library/Application Support/PokerTracker 4/Logs/PokerTracker4.log
Tutorial: Reporting A Problem
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Flag_Hippo
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