888poker - Downloaded hands dont have date/time stamp

[theandaman]

888 Poker

Since yesterday hands I automatically download to my local drive have not had any date/time stamp included with them. This is preventing import into PT. Below is an example of a hand with no date and time, this should be included in Line 3 after the ***.

I am playing on a Mac and have had no issues at all previously.


#Game No : 616140996
***** 888poker Hand History for Game 616140996 *****
$2/$4 Blinds No Limit Holdem - ***
Table San Luis 9 Max (Real Money)
Seat 7 is the button
Total number of players : 5
Seat 2: BRAZlLEC ( $591.70 )
Seat 3: reg2016 ( $400 )
Seat 4: Paf8844 ( $464.44 )
Seat 6: kemenesi ( $1,039.87 )
Seat 7: thatsMyPotBr ( $479.20 )
BRAZlLEC posts small blind [$2]
reg2016 folds
Paf8844 posts big blind [$4]
** Dealing down cards **
kemenesi folds
thatsMyPotBr folds
BRAZlLEC raises [$10]
Paf8844 calls [$8]
** Dealing flop ** [ Ad, 5s, 2d ]
BRAZlLEC bets [$8]
Paf8844 folds
** Summary **
BRAZlLEC collected [ $22.80 ]

[Flag_Hippo]

Please send a sample of hands to us in a Support Ticket although I am not sure if there is anything that can be done if there is important information like this missing so I recommend contacting your poker site directly about this issue so they can get it fixed.

[theandaman]

I have done this on Ticket Number T389994