hud mtt

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hud mtt

Postby tatoulis » Wed Apr 29, 2020 10:59 am

the hug doesn’t work for mtt.can everyone help???
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Re: hud mtt

Postby Flag_Hippo » Wed Apr 29, 2020 1:08 pm

Are your hands importing? On what poker site?
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Re: hud mtt

Postby tatoulis » Thu Apr 30, 2020 11:01 am

my problem is that while i adjust the hud normally for the tournaments.In the site doesn’t exist the program…the hands importing normally.
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Re: hud mtt

Postby Flag_Hippo » Thu Apr 30, 2020 1:35 pm

Sorry but I don't know what you are trying to describe here or on what poker site. Please send all relevant information to us in a Support Ticket where a technician can assist:

Tutorial: Reporting A Problem
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Re: hud mtt

Postby edge1106 » Fri May 01, 2020 1:49 am

Maybe you are facing the problem of languages rather than MAC, I’m using MAC too, HUD is good for cash but not for tour, finally I found it’s related to Lagrange you are using for PokerStats, after changing to English everything is OK.

I saw others posted same problem in general panel at about 13 years ago, but seems the problem still exists :roll: :cry:
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Re: hud mtt

Postby Flag_Hippo » Fri May 01, 2020 3:10 am

If the PokerStars software isn't in English then the information in the tournament table window titles do not match the information in the hand histories PokerTracker 4 is importing from and the HUD will not be able to attach.
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Re: hud mtt

Postby tatoulis » Fri May 01, 2020 11:12 am

the problem is the hud doesn’t support in the multi tables tournaments.on cash tables or zoom tables is working normally.
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Re: hud mtt

Postby Flag_Hippo » Fri May 01, 2020 2:30 pm

Make sure your PokerStars client is running in English (PokerStars Client -> Settings -> Global -> Language -> English) or the HUD will not work on tournament tables. If it still does not work then please report this to us in a Support Ticket with your log file:

Guide: How to Create & Submit a PokerTracker4.log File
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Re: hud mtt

Postby edge1106 » Fri May 01, 2020 7:29 pm

Hope this thing can be fixed some time in future, I think the time of the window is quite easy to match, for example, the title in Chinese includes “锦标赛”, which means tournament in Chinese, so that you can match the title using some pattern matching method for all laguages.
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Re: hud mtt

Postby WhiteRider » Sat May 02, 2020 5:17 am

Maintaining support for all possible client languages would add a huge amount of work as the sites change details like this fairly frequently, and currently that isn't practical unfortunately.
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