HUD for Winamax does not work in some tables

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HUD for Winamax does not work in some tables

Postby nerdguy » Fri Sep 18, 2020 11:12 am

I bought the PT4 Small Stakes license recently and the HUD is not working for some tables in Winamax, notably for some NL30 tables (although not all of them).

I have tried several potential solutions: restart the hud, restart PT4 software and/or winamax software, clicking on "stop getting hands" then on "getting hands while playing". Nothing worked..

The hands are still being recorded in the database and I am able to replay them on the PT4 software, the only problem seems to be the HUD.

I am using it in MacOS.

Does anybody know a solution for this?

Many thanks!
nerdguy
 
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Re: HUD for Winamax does not work in some tables

Postby Flag_Hippo » Fri Sep 18, 2020 12:30 pm

So we can find out what's causing that please enable logging, reproduce this issue and send us your PokerTracker4.log file in a Support Ticket:

Tutorial: Reporting A Problem
Flag_Hippo
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