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can't enter player name

PostPosted: Tue Nov 24, 2020 10:45 am
by Idri5
can't enter a player name , as there is 0 result in the search bar.
Is this a bug or? Mac Big Sur, PT4 V 4.15.26

Re: can't enter player name

PostPosted: Tue Nov 24, 2020 1:09 pm
by Flag_Hippo
Are you saying you cant actually type anything in the search bar or when you do you get no results? The latter would indicate you don't have data for that player(s) so you would need to import hands into the database first. If it's the former then please open a Support Ticket and attach a log file that has recorded the problem:

Guide: How to Create & Submit a PokerTracker4.log File