Can you please cancel my monthly subscription ?

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Can you please cancel my monthly subscription ?

Postby drole2type » Thu Feb 03, 2022 2:11 am

Hello.

I'd like to cancel my TableNinja Subscription, but I can't.

I know you will ask me to "create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/" but i guess there is an issue, because on every single page, the website says i'm "signed in as drole2type", but on the support page (clicking your link, or going there by the menu), it asks me to "sign in", but when I try, it doesn't show me any form to fill... So I can't create a ticket.

So please, can you tell me how I can unsub from this option, or can you unsub me ? Thank you.
drole2type
 
Posts: 2
Joined: Wed Feb 22, 2012 1:05 pm

Re: Can you please cancel my monthly subscription ?

Postby fastlawrencetime » Fri Feb 04, 2022 3:15 am

Hi. It's really scary. Try clearing your cache and try logging in again. Or try this link https://support.pokertracker.com/support/ticket/26 ... I tried to choose TableNinja II myself => Contact support => Installation / Configuration => open contact form
fastlawrencetime
 
Posts: 5
Joined: Mon Jan 24, 2022 8:14 am

Re: Can you please cancel my monthly subscription ?

Postby drole2type » Fri Feb 04, 2022 3:16 am

Hi,

I tried again one hour ago, and it worked (don't know why, i didn't do anything :D) but TY ;)

Ticket sent, i'll wait now.
drole2type
 
Posts: 2
Joined: Wed Feb 22, 2012 1:05 pm

Re: Can you please cancel my monthly subscription ?

Postby udbrky » Fri Feb 04, 2022 4:06 pm

Please see the ticket.
udbrky
 
Posts: 122
Joined: Mon Dec 10, 2007 9:21 pm


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