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Can you please cancel my monthly subscription ?

PostPosted: Thu Feb 03, 2022 2:11 am
by drole2type
Hello.

I'd like to cancel my TableNinja Subscription, but I can't.

I know you will ask me to "create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/" but i guess there is an issue, because on every single page, the website says i'm "signed in as drole2type", but on the support page (clicking your link, or going there by the menu), it asks me to "sign in", but when I try, it doesn't show me any form to fill... So I can't create a ticket.

So please, can you tell me how I can unsub from this option, or can you unsub me ? Thank you.

Re: Can you please cancel my monthly subscription ?

PostPosted: Fri Feb 04, 2022 3:15 am
by fastlawrencetime
Hi. It's really scary. Try clearing your cache and try logging in again. Or try this link https://support.pokertracker.com/support/ticket/26 ... I tried to choose TableNinja II myself => Contact support => Installation / Configuration => open contact form

Re: Can you please cancel my monthly subscription ?

PostPosted: Fri Feb 04, 2022 3:16 am
by drole2type
Hi,

I tried again one hour ago, and it worked (don't know why, i didn't do anything :D) but TY ;)

Ticket sent, i'll wait now.

Re: Can you please cancel my monthly subscription ?

PostPosted: Fri Feb 04, 2022 4:06 pm
by udbrky
Please see the ticket.

highfalutin