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How to Activate

PostPosted: Thu Nov 06, 2014 11:20 am
by h.arml0s
Hey,

Just bought TableNinja II Pro Annual - PokerStars.
Have a prior installed version of TN2 from holdemmanager.com (trial) on my PC.

When i start TN2 it says my trial license has expired (obv correct) but the Registration Code given with my purchase from pokertracker.com doesnt work.
"The license code u entered is not valid"

help! :roll:

Re: How to Activate

PostPosted: Thu Nov 06, 2014 1:01 pm
by Denise29
Hi,

I am sorry this issue is occurring, We are working on a fix for this the reason for that error is because when you initially installed TN2 you choose HM instead of PT, then you purchased a code from PT and registered that code under the HM account, This is why the error is appearing.

While we wait on a workaround for this we need you to email support and we will sort this out for you via email as we need the email to your account.

Regards
Denise

Re: How to Activate

PostPosted: Thu Nov 06, 2014 1:20 pm
by h.arml0s
Thank you, just sent an EMail

Re: How to Activate

PostPosted: Thu Nov 06, 2014 1:28 pm
by Denise29
Hi,

Your welcome you should have received a reply.

Re: How to Activate

PostPosted: Thu Nov 06, 2014 5:10 pm
by h.arml0s
working fine, thank u!