Hi,
This is the thread for Table Ninja 2 not Pokertracker, For future Pokertracker issues please post in the specified section.
If you have not already done so please check our Security Software Guide to ensure all the PokerTracker 4 and PostgreSQL files are configured correctly.
Security Software Configuration Guide -
https://www.pokertracker.com/guides/PT4 ... tion-guideNext please refer to our site configuration guide. Please note that if you are playing a Fast Poker variant such as Zoom Poker, Rush Poker e.t.c then this needs to be enabled in PokerTracker 4 for the HUD to show.
Site Configuration If you continue to have problems please duplicate the problem, take a screenshot or two and send us your PokerTracker 4 log file for investigation. To create a log file you will need to enable logging. This can be done in two ways.
1. With PokerTracker 4 closed go to "Start Menu -> All Programs -> PokerTracker4 -> PokerTracker4 (Logging Enabled)".
2. With PokerTracker 4 open go to "Configure -> Options -> Enable Logging". This will require a restart of Pokertracker 4.
The quickest way to access the PokerTracker 4 log is from the PokerTracker 4 "File -> Open User Data Folder" menu item - depending on your Windows settings it may look like just "PokerTracker4" or "PokerTracker4.log" with a sheet of paper for an icon. But don't go in the "Logs" folder for this since what we need isn't in there.
If you need help with attaching the log file to your reply or creating screenshots you can use these guides:
Attaching FilesHow To Create A Screenshot