SNG Sensei stopped working after PS global update

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SNG Sensei stopped working after PS global update

Postby PJharvey » Thu Jun 29, 2017 7:34 pm

TN cannot find the lobby after tonight's global update on Pokerstars.
The old lobby search setting is not available post update.
Fix for this?
PJharvey
 
Posts: 3
Joined: Sat Mar 17, 2012 3:45 am

Re: SNG Sensei stopped working after PS global update

Postby udbrky » Mon Jul 03, 2017 2:02 am

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. 
Then send a copy of that ZIP file.

Also please send a screenshot of your desktop with a table and your HUD displayed. 
Please follow these instructions to take a screenshot: http://www.wikihow.com/Take-a-Screensho ... ft-Windows
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the ticket.
Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. 
Then send a copy of that ZIP file.

Also please send a screenshot of your desktop with a table and your HUD displayed. 
Please follow these instructions to take a screenshot: http://www.wikihow.com/Take-a-Screensho ... ft-Windows
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the ticket.

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
udbrky
 
Posts: 122
Joined: Mon Dec 10, 2007 9:21 pm


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