Cancel Table Ninja

The next generation of effortlessly playing multiple tables

Moderators: Denise29, udbrky

Cancel Table Ninja

Postby JHarrison » Wed Jul 17, 2019 4:17 am

Please cancel the subscription to Table Ninja, It was forced on me as a trial and I did not realise it was running. I tried using your website but it is not recognising my email address.
JHarrison
 
Posts: 3
Joined: Mon Jun 17, 2019 5:31 am

Re: Cancel Table Ninja

Postby Flag_Hippo » Fri Jul 19, 2019 6:16 am

Table Ninja II is clearly marked at purchase time as a special offer that you opt into yourself by selecting either the Standard, Pro or Pro Stars version and you can test the opt-in procedure by visiting the PokerTracker 4 purchase page again. As per you request I have now cancelled your Table Ninja II subscription so you will not be charged again. Finally even though you purchased PokerTracker 4 you have not yet created an account on our website which is why your email address was not recognised so I recommend that you take two minutes to create an account so you will always have quick access to your PokerTracker 4 registration code under My Account -> Registration Codes.
Flag_Hippo
Moderator
 
Posts: 10918
Joined: Tue Jan 31, 2012 7:50 am

Re: Cancel Table Ninja

Postby Gilfox2 » Sat Nov 30, 2019 8:35 am

I have the same problem, it says that my email is not a registered tableninja email address. Please cancel my subscription.
Gilfox2
 
Posts: 1
Joined: Sat Nov 30, 2019 8:04 am

Re: Cancel Table Ninja

Postby Flag_Hippo » Sun Dec 01, 2019 7:23 am

I have cancelled your Table Ninja II subscription and you will not be charged when your current subscription ends on 22nd December 2019. You can continue to use Table Ninja II through this date; however, if you wish to use it beyond this date or at any point in the future then you would need to sign-up for a new Table Ninja II subscription.
Flag_Hippo
Moderator
 
Posts: 10918
Joined: Tue Jan 31, 2012 7:50 am

Re: Cancel Table Ninja

Postby Hubristus » Thu Jan 16, 2020 8:28 pm

Please I am having the same problem, could you please cancel the sub... got charged 3 x 9$ and 1x20$ and I am not even using it...
Hubristus
 
Posts: 2
Joined: Thu Jan 16, 2020 8:21 pm

Re: Cancel Table Ninja

Postby highlow14 » Wed Mar 10, 2021 1:52 pm

hello i never used poker ninja i thought it was one month free i did not know i had to pay again each month, and i dont know how to stop it
highlow14
 
Posts: 1
Joined: Wed Jan 06, 2021 8:41 am

Re: Cancel Table Ninja

Postby udbrky » Wed Mar 10, 2021 3:57 pm

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
udbrky
 
Posts: 117
Joined: Mon Dec 10, 2007 9:21 pm

Re: Cancel Table Ninja

Postby prune275 » Mon Apr 12, 2021 7:51 am

I want to cancel the subscription
email: ********
prune275
 
Posts: 1
Joined: Wed Jan 06, 2021 11:58 am

Re: Cancel Table Ninja

Postby udbrky » Wed Apr 14, 2021 8:45 pm

prune275 wrote:I want to cancel the subscription
email: ********


I have canceled your subscription. It will expire on your next renewal date.


I deleted your email. You shouldn't post it here. In the future, please create a ticket to send personal information instead.
udbrky
 
Posts: 117
Joined: Mon Dec 10, 2007 9:21 pm

Re: Cancel Table Ninja

Postby Frenchie501 » Thu May 13, 2021 5:51 am

Please can my membership be cancelled? I had in on trial but have not registered so cannot cancel myself. It is due to be chargeable in 3 days according to the email recieved today. Thanks
Frenchie501
 
Posts: 6
Joined: Tue May 19, 2009 11:41 pm

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