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Cancel Table Ninja

PostPosted: Wed Jul 17, 2019 4:17 am
by JHarrison
Please cancel the subscription to Table Ninja, It was forced on me as a trial and I did not realise it was running. I tried using your website but it is not recognising my email address.

Re: Cancel Table Ninja

PostPosted: Fri Jul 19, 2019 6:16 am
by Flag_Hippo
Table Ninja II is clearly marked at purchase time as a special offer that you opt into yourself by selecting either the Standard, Pro or Pro Stars version and you can test the opt-in procedure by visiting the PokerTracker 4 purchase page again. As per you request I have now cancelled your Table Ninja II subscription so you will not be charged again. Finally even though you purchased PokerTracker 4 you have not yet created an account on our website which is why your email address was not recognised so I recommend that you take two minutes to create an account so you will always have quick access to your PokerTracker 4 registration code under My Account -> Registration Codes.

Re: Cancel Table Ninja

PostPosted: Sat Nov 30, 2019 8:35 am
by Gilfox2
I have the same problem, it says that my email is not a registered tableninja email address. Please cancel my subscription.

Re: Cancel Table Ninja

PostPosted: Sun Dec 01, 2019 7:23 am
by Flag_Hippo
I have cancelled your Table Ninja II subscription and you will not be charged when your current subscription ends on 22nd December 2019. You can continue to use Table Ninja II through this date; however, if you wish to use it beyond this date or at any point in the future then you would need to sign-up for a new Table Ninja II subscription.

Re: Cancel Table Ninja

PostPosted: Thu Jan 16, 2020 8:28 pm
by Hubristus
Please I am having the same problem, could you please cancel the sub... got charged 3 x 9$ and 1x20$ and I am not even using it...

Re: Cancel Table Ninja

PostPosted: Wed Mar 10, 2021 1:52 pm
by highlow14
hello i never used poker ninja i thought it was one month free i did not know i had to pay again each month, and i dont know how to stop it

Re: Cancel Table Ninja

PostPosted: Wed Mar 10, 2021 3:57 pm
by udbrky
Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Re: Cancel Table Ninja

PostPosted: Mon Apr 12, 2021 7:51 am
by prune275
I want to cancel the subscription
email: ********

Re: Cancel Table Ninja

PostPosted: Wed Apr 14, 2021 8:45 pm
by udbrky
prune275 wrote:I want to cancel the subscription
email: ********


I have canceled your subscription. It will expire on your next renewal date.


I deleted your email. You shouldn't post it here. In the future, please create a ticket to send personal information instead.

Re: Cancel Table Ninja

PostPosted: Thu May 13, 2021 5:51 am
by Frenchie501
Please can my membership be cancelled? I had in on trial but have not registered so cannot cancel myself. It is due to be chargeable in 3 days according to the email recieved today. Thanks