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Table Ninja II Refund

PostPosted: Mon Jul 20, 2020 11:51 am
by RiverHurt
Hi Guys,

I purchased TN2 on the 21st of June 2020, I did not activate the registration code opting to use the 30 day free trial first.

I was unable to download a version that worked on 888 poker for over three weeks after sending multiple emails back and forth to the support guys. Eventually I was directed to download a version of TN2 that was supposed to work on 888 poker. The problem with it is that it only works pre-flop and does not have the advertised functionality so it is pretty useless.

Could I please have a refund for the initial payment of $10 from the 21/06/20 and have my card details removed from that system as I have cancelled my subscription?

Regards
D

Re: Table Ninja II Refund

PostPosted: Mon Jul 20, 2020 9:42 pm
by udbrky
Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.