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Re: Notecaddy stopped working

PostPosted: Fri Jun 11, 2021 2:36 am
by Flag_Hippo
bubba9937 wrote:hello??

The NoteCaddy developer replied to you in your support ticket (#644983) on 7th June at 6:19pm UTC with a request for your log files and I do not see any reply from you. If you did not receive that email then your email provider is either blocking the message or more likely it is being delivered to your junk/spam folder. You can also access/manage your Support Tickets by visiting your My Account -> My Support Tickets page.

Re: Notecaddy stopped working

PostPosted: Sat Jun 26, 2021 3:58 am
by SretiCentV
Sorry for the delay. I have been able to replicate the issue and have been testing a fix. I will upload a new build this weekend

Re: Notecaddy stopped working

PostPosted: Wed Jun 30, 2021 7:29 pm
by bubba9937
Ok thanks

Re: Notecaddy stopped working

PostPosted: Sat Jul 03, 2021 7:43 pm
by bubba9937
Are you going to notify me on this? Do I need to do anything? Thank you

Re: Notecaddy stopped working

PostPosted: Mon Jul 05, 2021 3:13 pm
by bubba9937
SretiCentV wrote:Sorry for the delay. I have been able to replicate the issue and have been testing a fix. I will upload a new build this weekend


Two weekends have passed since you wrote this -- any news?

Re: Notecaddy stopped working

PostPosted: Mon Jul 05, 2021 3:14 pm
by bubba9937
Still extensive delays just asked for updates in the other thread

Re: Notecaddy stopped working

PostPosted: Tue Jul 06, 2021 12:03 am
by SretiCentV
A new version was published on Monday, June 28th

Re: Notecaddy stopped working

PostPosted: Tue Jul 06, 2021 7:36 pm
by bubba9937
I just unchecked and rechecked the definitions. Even before that your update clearly did something because when I expand the numbers in my HUD the definitions(text) are below now. That had dissapeared mostly while this was broken. But the notecaddy notes in the top left of the HUD are still dissapeared.

Any ideas?

Re: Notecaddy stopped working

PostPosted: Thu Jul 08, 2021 7:17 pm
by bubba9937
The last version on the website is showing as PokerTracker 4.15.32 Release Notes - May 26, 2021 how do I get the new version published?

Re: Notecaddy stopped working

PostPosted: Fri Jul 09, 2021 11:07 am
by critz22
I'm still having the API error and no notecaddy notes. Is there a fix?