Note caddy's stats not showing

[TunaMac]

Guys, I have a problem identical to as described by Sip2 user above. Have you found a solution? Pls share it if any available. ty.

[SretiCentV]

Thank you for the clarification. I did see one log that showed errors in the part of NC that attempts to translate the variable to the actual range and now version 2.7.0.17 does attempt a fix. If this doesn't fix it for you please submit a ticket to the PT4 system with your logs

[Sip2]

2.7.0.17 we are where we were supplying more logs! (=

[abs2000]

If this doesn't fix it for you please submit a ticket to the PT4 system with your logs

How do I get those logs?

[Sip2]

The latest advice of support team helped me with my problem a bit. The thing that caused .stats not to show was the player filter. I got players filtered 2 , 3, 3-6 so it caused problems.

[WhiteRider]

If this doesn't fix it for you please submit a ticket to the PT4 system with your logs

How do I get those logs?

The logs are in:
C:\Users\[windows_login]\AppData\Local\PokerTracker 4\Data\AppsData\Tm90ZUNhZGR5\NoteCaddyLogs

[rparker0321]

Playing on Winning. note caddy HUD not showing up