NoteCaddy does not start

NoteCaddy for PokerTracker 4. Information is power!

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NoteCaddy does not start

Postby Adrissan » Fri Aug 17, 2018 6:46 pm

Hello, I registered for the beta version and it worked the first day.
But next day it did not start. Now it does not shows at the PokerTracker+ tab.
Even if I click the NoteCaddyPT4.exe the app does not start.
What is wrong?

Adriano.
Adrissan
 
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Re: NoteCaddy does not start

Postby Flag_Hippo » Sat Aug 18, 2018 6:17 am

So we can see what's happening here please restart PokerTracker 4 using the logging enabled link on your Windows Start Menu and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.
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