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Problem since last PT4 update

PostPosted: Thu Aug 06, 2020 9:51 am
by Lichard
Hi.
Since I updated PT4, I can't use NoteCaddy. The ShowNoteCaddy button disappeared... I can Enable or Disable, but I can't open it.

Pb Note caddy.PNG


Could you help me please?

Re: Problem since last PT4 update

PostPosted: Thu Aug 06, 2020 10:22 am
by nostrakhan
Hi Lichard,

You could try this:
1. Close PT4
2. Navigate to C:\Users\[WindowsUsername]\AppData\Local\PokerTracker 4\Data\AppsData
3. Rename the Tm90ZUNhZGR5 folder to something like 'Tm90ZUNhZGR5 backup'
4. Restart PT4, you should be prompted to go through the NoteCaddy Setup Wizard
5. Go through the wizard, and then make your NoteCaddy settings as you prefer, and if you need to import any definitions from your 'Tm90ZUNhZGR5 backup' folder

Re: Problem since last PT4 update

PostPosted: Thu Aug 06, 2020 12:44 pm
by Lichard
Problem solved!

Thanks a lot nostrakhan!!

Re: Problem since last PT4 update

PostPosted: Fri Aug 07, 2020 7:07 am
by nostrakhan
You're welcome. Thanks for letting us know it helped :)