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error loading Notecaddy

PostPosted: Wed Aug 19, 2020 10:04 am
by sp00ky
Hi,
since today I get a popup.
notecaddy.PNG
notecaddy.PNG (5.17 KiB) Viewed 174 times

It shows up every minute.
How can I fix this?

Re: error loading Notecaddy

PostPosted: Wed Aug 19, 2020 6:06 pm
by micka_m
Same but in English. When I open PT4 I get that error. Close it and shut down PT4 and it pops back up when closing. Just upgraded version the other day?

Re: error loading Notecaddy

PostPosted: Wed Aug 19, 2020 9:34 pm
by BluesBro16
I have the same problem, maybe we all do...

Re: error loading Notecaddy

PostPosted: Thu Aug 20, 2020 7:31 am
by nostrakhan
I'm not receiving this error.

You may want to try resetting your NoteCaddy settings to factory defaults, to see if it solves the issue:

1. Close PT4 and navigate to: C:\Users\[WindowsUsername]\AppData\Local\PokerTracker 4\Data\AppsData\Tm90ZUNhZGR5.
2. Make a backup of the .xml files (copy/move them somewhere else on your pc).
3. Delete the .xml files.
4. Restart PT4, go into NoteCaddy and set your settings as you prefer again (File → Settings).
5. If you use Color Definitions, then import ColorDefinitions.xml that you backed up from step 2, into NoteCaddy → Tools → Import Color Definitions.
6. Reset and reprocess the notes (File → Reset Notes).

highfalutin