Layout on 6max tables messed up?

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderator: WhiteRider

Layout on 6max tables messed up?

Postby themephs » Thu Sep 09, 2021 2:54 pm

Everytime I join a 6max table now and the hands start getting read, the HUD appears crooked and I have to manually click "Treat as 6max" now at every table or it stays that way. Anyone else ever run into this?
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Joined: Thu Aug 05, 2021 8:39 pm

Re: Layout on 6max tables messed up?

Postby Flag_Hippo » Fri Sep 10, 2021 4:59 am

Can you please open a Support Ticket with your support bundle so we can follow up with you on this:

Guide: Creating a Support Bundle
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Joined: Tue Jan 31, 2012 7:50 am

Re: Layout on 6max tables messed up?

Postby WhiteRider » Mon Sep 13, 2021 3:19 am

Please bear in mind that if you wait to post the blind you will see a few observed hands before you start playing, and during that time the Hud will not be rotated to your preferred seat. The Hud will only rotate when your first "played" hand completes and is imported.

If you move the Hud before you start playing then it will be incorrect after you start playing, so wait until you have played a hand and the Hud moves.
If the Hud positions are incorrect after you are playing then hold Control and drag the stats to the correct places and click PT-icon > Save Layout. (Do NOT do this before you start playing.)
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