Page 1 of 1

Error importing final tournament hand.

PostPosted: Sun Oct 10, 2021 11:39 pm
by lucasfordw
Hi, PokerTracker seems to either 'error: invalid pot size' or simply ignore the final hand of my tournaments for the most part ( ie the hand i usually exit the tournament on), and i have to manually import them 24 hours later if i want the final hand to be included. Anyone else having this issue? Cheers.

Re: Error importing final tournament hand.

PostPosted: Mon Oct 11, 2021 5:27 am
by Flag_Hippo
Can you please send a sample of these grabbed hands to us in a Support Ticket. By default PokerTracker 4 moves your auto-imported files to your 'Processed' folder which you can access via the 'File -> Open User Data Folder' option.