We have just pushed out an initial fix which resolves the majority of the Ignition Hand Grabber issues related to the recent Ignition/Bovada/Bodog update. Please restart PokerTracker 4 and you will automatically receive the update.
This version is not perfect; however, it should work vastly better than the previous version. There are still some smaller issues such as with generating some Zone Poker hands, etc.
If you encounter an issue and/or are still having problems after today's update; please go to PokerTracker -> Apps -> Ignition Hand Grabber -> Status. In the Status window, click the 'Gear' icon and select 'Create Support Bundle'. Save this file to your computer and then please send it to us via a support ticket
We remain committed as our number one priority on fixing these outstanding issues as quickly as possible; however, we need your help by sending us your Ignition Hand Grabber support bundles to cross the finish line.