2 issues with ignition

Support for the Ignition, Bovada and Bodog Hand Grabber

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2 issues with ignition

Postby jbob42 » Mon Jul 01, 2019 11:54 am

1) PT4 detected an open tournament table - told me to restart the table , and then couldnt detect it anymore.

2) Omaha high/low hands are often screwed up - with PT4 decided my half of the pot was rake (therefore showing unexpected losses)

I'm new to PT4, but old to online poker :)
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Re: 2 issues with ignition

Postby Flag_Hippo » Tue Jul 02, 2019 4:20 am

1) The Ignition Hand Grabber doesn't support tournaments yet. If you want to be notified when that's ready then you can open a Support Ticket.

2) Please attach a sample of these Omaha Hi-Lo hands to a Support Ticket. PokerTracker 4 moves your processed hand histories to your \PokerTracker 4\Processed folder which you can access via the "File -> Open User Data Folder" option.
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