Ignition HUD not working

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderator: WhiteRider

Ignition HUD not working

Postby akiba » Fri Mar 20, 2020 4:44 am

Ignition had a big shutdown last night from about 7pm- 3am this morning. Since they've gotten back up and running, my HUD doesn't appear. I don't remember seeing an update when I got back into Ignition but maybe I'm wrong. I rebooted computer 3 times already .
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Re: Ignition HUD not working

Postby AJ10 » Fri Mar 20, 2020 5:30 am

I'm having the same issue. I agree, I don't recall an update occurring this time - but my after multiple attempts my HUD won't appear either.

Help would be very much appreciated!
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Re: Ignition HUD not working

Postby ccheiden1987 » Fri Mar 20, 2020 6:21 am

Same here.
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Re: Ignition HUD not working

Postby Rtsrman3911 » Fri Mar 20, 2020 5:51 pm

I made a topic about this around two weeks ago. They (admins) were aware of it, and the HuD was working again properly within 24 hours. I'm sure Bovada/Ignition tried to scramble PT somehow, so their techs will have to find a workaround.
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Re: Ignition HUD not working

Postby geoffreylaw » Fri Mar 20, 2020 6:29 pm

Same
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Re: Ignition HUD not working

Postby jacksonsmink » Fri Mar 20, 2020 6:42 pm

Same problem here
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Re: Ignition HUD not working

Postby mellojello » Fri Mar 20, 2020 9:15 pm

Mine stopped working too. Is the HUD for Ignition working for anybody?
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Re: Ignition HUD not working

Postby kiz10 » Sat Mar 21, 2020 2:51 am

Not working for me either.
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Re: Ignition HUD not working

Postby Flag_Hippo » Sat Mar 21, 2020 7:29 am

An update to the hand grabber will be released but this also requires a new version of PokerTracker 4. I don't know exactly when it will be ready but you can open a Support Ticket to get notified when it's available.
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Re: Ignition HUD not working

Postby akiba » Sat Mar 21, 2020 9:28 am

That sounds like you don't think it will be very soon. Are you talking days, weeks? I kinda need to know if I should wait or start looking around for something else to use in the meantime.
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