Ignition HUD not working

Support for the Ignition, Bovada and Bodog Hand Grabber

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Re: Ignition HUD not working

Postby mellojello » Mon Mar 23, 2020 10:35 pm

I can get the first table to work now, but not any additional tables.
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Re: Ignition HUD not working

Postby largedata » Tue Mar 24, 2020 2:11 am

Same problem here. Pretty much exclusive to cash tables, but works 1/10 tables. I was really getting into using PokerTracker...
Poker tracking reports the table but says <Hud Loading...>

I hope a fix comes soon. I can provide a log if needed. I want to get PT back running as soon as possible.
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Re: Ignition HUD not working

Postby iiituds » Tue Mar 24, 2020 10:56 am

largedata wrote:Same problem here. Pretty much exclusive to cash tables, but works 1/10 tables. I was really getting into using PokerTracker...
Poker tracking reports the table but says <Hud Loading...>

I hope a fix comes soon. I can provide a log if needed. I want to get PT back running as soon as possible.


I'm having this same issue. The HUD will only display on one of my 4 cash tables, the other tables show "Hud loading" and never display the HUD.
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Re: Ignition HUD not working

Postby largedata » Wed Mar 25, 2020 11:36 pm

Ignition updated today and so far. Haven't had time to test it out too much but I was surprised to get it up on my first table. Hopefully all fixed
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Re: Ignition HUD not working

Postby Boobie009 » Thu Mar 26, 2020 6:45 pm

ignition grabber recognizes 3 tables. pt4 recognizes 3 tables yet there's only 1 hud. it's just stuck on hud loading for the other 2 tables.

https://gyazo.com/b5a029d79a9a781acdc58f6d9090df9e

Here you can see it recognizes and correctly tracks the hands. There's just no hud on 2/3 tables.
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Re: Ignition HUD not working

Postby mellojello » Thu Mar 26, 2020 7:34 pm

That is very interesting Boobie.

Even when the HUD was working properly, my IgnitionGrabber status always said <No Tables Found>. Right now I can't even get HUD on one table.

I have IgnitionGrabber 1.0.14
May be I have an outdated version?
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Re: Ignition HUD not working

Postby LuckyBozzer » Fri Mar 27, 2020 1:26 am

Does anyone know if this has been fixed yet?
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Re: Ignition HUD not working

Postby geoffreylaw » Fri Mar 27, 2020 11:48 am

LuckyBozzer wrote:Does anyone know if this has been fixed yet?
Not yet. I opened a ticket through support and got a response that they're hoping to have it fixed today or at the latest by Monday.
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Re: Ignition HUD not working

Postby adamcarboni » Fri Mar 27, 2020 7:07 pm

I just installed the update. Then opened PT4, Get Hands While Playing, then started Bovada, joined a table. Now I get nothing, no HUD at even the first table. Same thing <HUD Loading...> and its stuck.

EDIT: After restarting the third time I now get the HUD on 2 tables. But that is kind of the way it was before, after several attempts of restarting cycles I could get it to lock on.
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Re: Ignition HUD not working

Postby K_Jones4050 » Fri Mar 27, 2020 8:46 pm

I'm having the same issue. I'm trying to catch fish during this Corona virus outbreak to feed my family. Sadly, due to a poor working hud that only works on the first of my first 4 tables, many fish have been getting through the nets. I hope someone helps during this crisis for the grinding community in their time of need.
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