Hand Grabber not working after updates

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderator: WhiteRider

Hand Grabber not working after updates

Postby dcaces » Tue Oct 27, 2020 2:54 pm

Just had updates to both PT4 and Bovada and now I am getting a "Detected Unknown Ignition Verison (Error: SPADE)" message on the status. No hands are being recorded and no HUD.
dcaces
 
Posts: 3
Joined: Wed Nov 20, 2019 12:39 pm

Re: Hand Grabber not working after updates

Postby fondu » Tue Oct 27, 2020 3:36 pm

getting same error :(
fondu
 
Posts: 3
Joined: Fri Aug 21, 2020 7:12 pm

Re: Hand Grabber not working after updates

Postby ckillough » Tue Oct 27, 2020 4:38 pm

While I am not getting the error the other's have, the hand grabber is now not discovering bovada tables at all. My HUD never displays.
ckillough
 
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Joined: Sat Jul 25, 2020 12:05 pm

Re: Hand Grabber not working after updates

Postby mellojello » Tue Oct 27, 2020 4:42 pm

I am getting the same error.

The error shows up on PokerTrackerApps>>Ignition HandGrabber>>Status
mellojello
 
Posts: 8
Joined: Tue Mar 03, 2020 8:53 pm

Re: Hand Grabber not working after updates

Postby jumpthe5 » Tue Oct 27, 2020 4:45 pm

Having the same issue, where my ignition card catcher sees the table, but no HUD shows up and hands aren't saved in PT4.
jumpthe5
 
Posts: 1
Joined: Sun Oct 11, 2020 2:33 pm

Re: Hand Grabber not working after updates

Postby Pepex_xepeP » Tue Oct 27, 2020 5:29 pm

Hands are not tracked, nor is the hud visible after the update, won't pt4 work anymore in bodog?
Pepex_xepeP
 
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Re: Hand Grabber not working after updates

Postby quaddeuces » Tue Oct 27, 2020 6:14 pm

I’m having similar issues as well. When can we expect PT4 update?
quaddeuces
 
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Joined: Thu May 14, 2020 2:54 pm

Re: Hand Grabber not working after updates

Postby bmosele2 » Tue Oct 27, 2020 6:52 pm

I don't see the error mentioned, but I have no hands logged or HUD.
bmosele2
 
Posts: 1
Joined: Sun Apr 19, 2020 8:37 pm

Re: Hand Grabber not working after updates

Postby jrfloyd2k » Tue Oct 27, 2020 7:03 pm

Same here. Ignition update and the hand grabber broke. Error: Spade.
jrfloyd2k
 
Posts: 4
Joined: Sun Oct 04, 2020 5:27 pm

Re: Hand Grabber not working after updates

Postby ironmaden91 » Tue Oct 27, 2020 7:06 pm

I am also having the same problem. It is not detecting my tables and no hud is launching. It worked fine for me last night.
ironmaden91
 
Posts: 1
Joined: Tue Oct 27, 2020 6:59 pm

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