not importing payouts

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderator: WhiteRider

not importing payouts

Postby John953 » Thu Dec 24, 2020 12:55 pm

I play triple ups on ignition and mtts it hasnt imported any payouts every looks red wondering if there some settings to adjust to fix this or do i have to manually go in and do it.
Posts: 9
Joined: Thu Apr 04, 2013 4:35 am

Re: not importing payouts

Postby Flag_Hippo » Thu Dec 24, 2020 2:17 pm

Unfortunately the prize information is not available when hand histories are generated so they would need to be manually entered. The automatic calculation of STT prizes where the prize structure is always the same may be added in a future update and you can open a Support Ticket to be notified of any change.
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