hey having trouble with getting started

[lrpro007]

I already have postgreSQL installed on my computer, which i use with PTV2. I downloaded PT3 and installed it, then I went to open it and my password that i used with my pt2 is not working with this. I keep getting this error "unalbe to connect to this database. Please check the configuration".

[Josh]

What does the PokerTracker.log file say?

[lrpro007]

where is that located at?

[_dave_]

C:\Program Files\PokerTracker 3\PokerTracker.log, if you installed to default location.

[lrpro007]

yea i looked there its not there. I have not been able to open the program due to me not being able to get past the postgres window that opens that needs to connect to the postgres server.

[Josh]

Can you post a screenshot of the window that it's opening?

[lrpro007]

http://www.imagehosting.com/show.php/15 ... t.jpg.html

for some reason i can't the image to work on here. above is the link to the image hosting website.

[Josh]

It's likely that you are entering incorrect information (user name/password?). Please check the PokerTracker.log file and see what the last few lines say.

[lrpro007]

I have nothing logged in that folder. Is the fact that i already have postgres installed on the computer and i have to use a different port number.

[APerfect10]

[quote="lrpro007"d54]I have nothing logged in that folder. Is the fact that i already have postgres installed on the computer and i have to use a different port number.[/quoted54]

I am not sure what you are trying to convey. Are you entering the "different" port number into the window below?

[imgd54]http://www.pokertracker3.com/templates/products/PT3/docs/images/install_screen_4.png[/imgd54]