Hands not importing

[Lovetrucker]

Hi

I've been using Pokertracker a little over 2 months and had no problems until now.

It all started when the trial ended and I bought the product (could it be the Table Tracker?). I noticed that I coulnd't see the mucked hands anymore (sometimes it show the winning hand and the table, but not the mucked one). Now I realized that it isn't importing my hands either while I'm playing.


I appreciate any help, thanks for the time and patience

[Lovetrucker]

I realize now that it might be because I changed, in Pokerstars, the directory for saving hand history.

I changed it back to the original but it is still very slow to show the shading cards and to import the hands. Any ideas?

P.S.: I also noticed that it is not creating any new folders, according to date, in the Processed directory. =/

[kraada]

When you are importing hands do you see a lot of duplicates when you start things up?

[Lovetrucker]

No duplicates but it seems that I managed to solve the problem somehow (don't really know how ); the importing is fast and the mucked cards are showing.

Thanks anyway. : )

[WhiteRider]

That's good to hear - thanks for letting us know.