PT4 dont saves nots!!!

Questions and discussion about PokerTracker 4 for Windows

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PT4 dont saves nots!!!

Postby Rediska » Sat Apr 27, 2013 3:48 pm

PokerTracker doesnt always saves nots.
If i want to save some notes on player i must do it 2 times. First time i write note and press save button but it doesnt save it so i must do it again and that does the trick.
It drives me crazy :evil:

Windows 7 pro.
pt4: 4.07.4.
Postgres: 9.0.12.
FTP SNG HU HT.
Rediska
 
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Re: PT4 dont saves nots!!!

Postby WhiteRider » Sat Apr 27, 2013 4:14 pm

I haven't seen anyone else reporting that behaviour. Does the window close when you first click the Save button, but when you re-open it the note isn't there? ..but if you repeat the process the note does save the second time?
WhiteRider
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Re: PT4 dont saves nots!!!

Postby Rediska » Sun Apr 28, 2013 12:15 pm

WhiteRider wrote:Does the window close when you first click the Save button, but when you re-open it the note isn't there?

Yes
WhiteRider wrote:..but if you repeat the process the note does save the second time?

Yes

Pls make 2 buttons: [Save] and [Save and Close]
Rediska
 
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Re: PT4 dont saves nots!!!

Postby Rediska » Sun Apr 28, 2013 3:27 pm

WhiteRider, check private messages pls.
Rediska
 
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Re: PT4 dont saves nots!!!

Postby Relvin » Mon Apr 29, 2013 6:30 pm

Notes are often times not saving for me also, it is very annoying I just switched from PT3 to PT4 a few days ago. I click save the notes screen closes I re-open often times I had many notes and when I reopen the note window they are gone. Sometimes they save... This happens while I am playing HU against someone. Otherwise I am really liking pt4, please address this issue.
Relvin
 
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Re: PT4 dont saves nots!!!

Postby Relvin » Tue Apr 30, 2013 12:35 am

still hoping for answer
Relvin
 
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Re: PT4 dont saves nots!!!

Postby WhiteRider » Tue Apr 30, 2013 3:06 am

It seems that this may be related to saving notes after the table window has been closed, although I can't reproduce it yet. Please open a Support Ticket and describe the exact steps you take to see the problem.
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