A special forum dedicated to our PT4 for Mac OS X users
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by codymill45 » Thu Jul 17, 2014 11:22 am
just bought this and apparently carbon updated something and pt4 is not working at all
how do i fix this???
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codymill45
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by codymill45 » Thu Jul 17, 2014 12:10 pm
honestly this is making me a little mad. just buy this software and it doesnt work, emailed support and get no replies.
if i cant get this working i definitely want some type of refund
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codymill45
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by jsimon101 » Thu Jul 17, 2014 2:13 pm
yup me to not working
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jsimon101
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by jsimon101 » Thu Jul 17, 2014 2:59 pm
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jsimon101
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by WhiteRider » Thu Jul 17, 2014 3:06 pm
This was caused by a change to the hand histories written by Merge after their recent software update. The development team are working on a fix and I expect a patch to be released before too long, subject to testing.
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WhiteRider
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by codymill45 » Thu Jul 17, 2014 8:53 pm
is there a time frame for this?
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codymill45
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by danman274 » Thu Jul 17, 2014 10:14 pm
I'm having the same problem and would also like to know a time frame. Thanks WhiteRaider
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by WhiteRider » Fri Jul 18, 2014 3:31 am
I expect an update today, subject to successful internal testing.
Thanks for your patience, and your examples!
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by dawgrounder » Fri Jul 18, 2014 5:33 pm
So how will we know if/when this is resolved?
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dawgrounder
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by ipman1 » Fri Jul 18, 2014 8:42 pm
same problem, hopefully update comes soon?
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