Wrong ''Session Start''

Questions and discussion about PokerTracker 4 for Windows

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Wrong ''Session Start''

Postby AleRom91 » Sat Aug 02, 2014 6:27 am

Hello guys , i got a problem . The ''Session Start'' Column in my last sessions on ''Poker Club'' , is completley wrong . For Example i started a session at 11:05 a.m and it says i started it at 12:45 pm ... how can i fix this ? Waiting for your answer , bye
AleRom91
 
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Joined: Sat Apr 20, 2013 5:02 am

Re: Wrong ''Session Start''

Postby WhiteRider » Sat Aug 02, 2014 8:41 am

Please attach the hand history file to a Support Ticket and tell us what time you actually played it, and what timezone you're in.
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Re: Wrong ''Session Start''

Postby AleRom91 » Sat Aug 02, 2014 9:45 am

WhiteRider wrote:Please attach the hand history file to a Support Ticket and tell us what time you actually played it, and what timezone you're in.

Done ... Anyway i started a session 10 mins' ago (3:30 pm) , and PT says i started it at 5:26 pm , this is what i was talking about .
AleRom91
 
Posts: 12
Joined: Sat Apr 20, 2013 5:02 am

Re: Wrong ''Session Start''

Postby WhiteRider » Sat Aug 02, 2014 3:17 pm

Thanks - we'll get back to you via your ticket. I'd be surprised to see times where the minutes were different, but it's definitely possible that the hours are wrong for some sites where they don't specify the timezone. Once we have the hands in your ticket we'll be able to see what is going on.
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