Hand counter bug

Questions and discussion about PokerTracker 4 for Windows

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Hand counter bug

Postby opm » Sun Aug 03, 2014 6:07 pm

WRONG BOARD - please move to PT4 !!


was this problem here ever solved? https://pt4.pokertracker.com/forums/vie ... 6&p=218540

When I play a HU SnG against someone the hand counter goes crazy. It jumps from hand #4 to hand #6 oder # 14 after ONE hand that was played.

How to fix this? YES, i reinstalled the program.

Posts: 19
Joined: Sun Aug 03, 2014 6:05 pm

Re: Hand counter bug

Postby WhiteRider » Mon Aug 04, 2014 3:50 am

It is possible that your Hud filters could be causing that behaviour - for example if a player's stack size changes between hands and you have the tournament stack filters enabled.

If that doesn't explain it then please open a Support Ticket and report your problem. Be sure to attach screenshots to illustrate along with the hand history files and PokerTracker4.log so that we can see what is going on.
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