Installed the trial version but there is no

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Installed the trial version but there is no

Postby Travbana » Sun Mar 15, 2015 12:11 pm

Hud profile to import.
Attachments
no hud profile.jpg
Travbana
 
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Re: Installed the trial version but there is no

Postby PropokerHUDs » Sun Mar 15, 2015 12:52 pm

Hud profile aren't delivered in that manner. They are added at a server level and automatically pushed to your client from the PT servers upon start up.

Please ensure that you have restarted PT and that you have the latest version (v4.13.1), and that the licence code of the version of PT you are using matches the one you sent when you requested the trial.

If after this, the HUD is still not showing up in the list of available HUDs in the HUD editor, please let us know.
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Re: Installed the trial version but there is no

Postby Travbana » Sun Mar 15, 2015 1:40 pm

Works on one of my PCs but not on the second one.
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Re: Installed the trial version but there is no

Postby PropokerHUDs » Sun Mar 15, 2015 2:47 pm

Do the two different installations of PT have the same licence code. Please check by going to PT -> Help -> About on both machines and check that the codes are the same.
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Re: Installed the trial version but there is no

Postby Travbana » Sun Mar 15, 2015 2:48 pm

I have only one license code, so how could they have different codes?
Travbana
 
Posts: 24
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Re: Installed the trial version but there is no

Postby Travbana » Sun Mar 15, 2015 2:50 pm

could this from log file be the problem? create Error-Exception: "Found a binary data file, but we are the installer and we should read the binary resource from our very own binary!"
Travbana
 
Posts: 24
Joined: Fri Dec 19, 2008 6:14 am

Re: Installed the trial version but there is no

Postby PropokerHUDs » Sun Mar 15, 2015 2:54 pm

I have no idea what that means, but doesn't sound like PT is functionality correctly if that is in the log file.

If you could contact support@propokerhuds.com, our team will organize for somebody to do a teamviewer session with you and see what is going on.
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