duplicated hands

[wilmots83]

Hi, Why PT4 always duplicates a few hands everytime when i start getting hands. I play on ipoker and i set pt4 to move the processed hands into the processed folder, so I really dont know where are these hands came from! A dont play any other site! Please help.

[WhiteRider]

It's possible that your last hand history file isn't being moved if you still have the table open when you stop the import for example.
There should only be duplicates if PT4 is reading the same HH file again, although they won't cause any problems as long as there aren't a huge amount to read each time.
It's also possible that you have a file stuck somehow - if you run 'Get Hands While Playing' with no tables open and then stop it and run it again, do you still get duplicates the second time?

[wilmots83]

Yes I tried it, a run it then I stopped it and run it again, and it still started get the duplicated hands

[wilmots83]

Without open any tables obviously, and it duplicates 5-8 k hand everytime, but I cant located this hands

[kraada]

Click Configure -> Sites & Import Options -> Microgaming -> Clear Databases Now and let me know if that fixes it for you.

[wilmots83]

Thank you it seems to be fixed