Problem of playing cash game in FullTilt and PokerStars

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 4:44 am

when I open my PT3, I recieve a msg of PokerTracker Error. It says " Can't read value of key "HKCU\software\Full Tilt Poker\Tableview' (error 2: system cannot find the file specified)". Moreover, when I use Pokerstars and FullTilt at the same time, the hug doesn't show at the Pokerstars.
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Re: Problem of playing cash game in FullTilt and PokerStars

Postby WhiteRider » Sat Jun 07, 2008 5:03 am

Try re-installing Full Tilt software. It seems that the registry key can get lost somehow..
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 5:07 am

wut about Pokerstars?? I can't use my hud suddenly??
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Re: Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 5:19 am

I just reinstall FullTilt ,and I still recieved the same msg. Should I install Beta12 to fix the hud problems on both sites?
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Re: Problem of playing cash game in FullTilt and PokerStars

Postby WhiteRider » Sat Jun 07, 2008 5:42 am

Does the HUD work on stars if you don't have FT running?
You could try beta 12, but I don't think that would affect the FT problem.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 5:55 am

No... the hud is not working at all. This happens after I let PokerTracker3 runs the FullTilt today.
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Re: Problem of playing cash game in FullTilt and PokerStars

Postby WhiteRider » Sat Jun 07, 2008 6:02 am

Please enable logging, reproduce the problem and submit your PokerTracker.log to the
Support system , and link to this thread.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 6:31 am

Hi, Can u be more specific?? How do I reproduce the problem and submit my pokertrack log?? :!:
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Re: Problem of playing cash game in FullTilt and PokerStars

Postby WhiteRider » Sat Jun 07, 2008 6:54 am

The 'enable logging' link explains about submitting the log file. What I suggest is running PT3 and playing some hands, and if the HUD doesn't appear when the hands are being imported, submit the log file.
WhiteRider
Moderator
 
Posts: 53961
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problem of playing cash game in FullTilt and PokerStars

Postby DonkeyKong » Sat Jun 07, 2008 7:25 am

Hi, I just open my Pokerstars and PT3 again and it seems like everything is fine now. But, FT still has the same problem. The hud does no works properly, and it only shows some ppl's states. I still recieve the same msg of "Can't read value of key "HKCU\software\Full Tilt Poker\Tableview' (error 2: system cannot find the file specified" after I reinstall it. Do I still need to submit my log?
DonkeyKong
 
Posts: 76
Joined: Tue May 06, 2008 3:30 am

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 11 guests

cron
highfalutin