Ignition HUD not working

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderators: WhiteRider, Flag_Hippo, Moderators

Re: Ignition HUD not working

Postby dgkula » Sat Mar 21, 2020 10:46 am

HUD not working but hand grabber is still grabbing hands for me so half working. At least I can track my play.
dgkula
 
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Re: Ignition HUD not working

Postby AJ10 » Sat Mar 21, 2020 1:37 pm

Yes, the hand grabber was also working for me. However, the HUD would not appear.

Here's hoping this is resolved sooner rather than later (especially with all the extra time at home a bunch of us have at the present moment).

Thank you again!
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Re: Ignition HUD not working

Postby sweep the leg » Sat Mar 21, 2020 2:39 pm

Flag_Hippo wrote:An update to the hand grabber will be released but this also requires a new version of PokerTracker 4. I don't know exactly when it will be ready but you can open a Support Ticket to get notified when it's available.


I appreciate how good you guys are at this stuff. Last time an Ignition update took the HUD down you guys had it solved in like 1 day. Thank you for that.

Is there an estimated time for this? Is it a matter of a day or two again or is this looking more like a couple weeks or more? As another mentioned, that is decision-making info for a lot of us as to whether we should look at another site in the meantime

Thanks!
sweep the leg
 
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Re: Ignition HUD not working

Postby blively » Sat Mar 21, 2020 6:36 pm

Having the same issue.
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Re: Ignition HUD not working

Postby dgkula » Sun Mar 22, 2020 2:54 pm

HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.
dgkula
 
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Re: Ignition HUD not working

Postby ScorpioPoker » Sun Mar 22, 2020 5:08 pm

dgkula wrote:HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.


Alas, HUD is still not working for me.
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Re: Ignition HUD not working

Postby geoffreylaw » Sun Mar 22, 2020 6:19 pm

ScorpioPoker wrote:
dgkula wrote:HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.


Alas, HUD is still not working for me.
It started working this morning and then stopped working again this afternoon.
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Posts: 4
Joined: Sat Jul 19, 2014 9:52 am

Re: Ignition HUD not working

Postby WhiteRider » Mon Mar 23, 2020 3:26 am

The last time the Hud stopped working like this (in early March) it was caused by an Ignition change which was quickly reverted, so it's possible they did the same again this time.
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Re: Ignition HUD not working

Postby detroitkid » Mon Mar 23, 2020 8:31 pm

HUD not working for me yet...
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Re: Ignition HUD not working

Postby sweep the leg » Mon Mar 23, 2020 8:50 pm

logged on to check if it's working and it's working
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