Problem since last PT4 update

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Problem since last PT4 update

Postby Lichard » Thu Aug 06, 2020 9:51 am

Hi.
Since I updated PT4, I can't use NoteCaddy. The ShowNoteCaddy button disappeared... I can Enable or Disable, but I can't open it.

Pb Note caddy.PNG


Could you help me please?
Lichard
 
Posts: 2
Joined: Tue Sep 14, 2010 5:25 am

Re: Problem since last PT4 update

Postby nostrakhan » Thu Aug 06, 2020 10:22 am

Hi Lichard,

You could try this:
1. Close PT4
2. Navigate to C:\Users\[WindowsUsername]\AppData\Local\PokerTracker 4\Data\AppsData
3. Rename the Tm90ZUNhZGR5 folder to something like 'Tm90ZUNhZGR5 backup'
4. Restart PT4, you should be prompted to go through the NoteCaddy Setup Wizard
5. Go through the wizard, and then make your NoteCaddy settings as you prefer, and if you need to import any definitions from your 'Tm90ZUNhZGR5 backup' folder
nostrakhan
Moderator
 
Posts: 41
Joined: Fri Jul 10, 2015 8:37 am

Re: Problem since last PT4 update

Postby Lichard » Thu Aug 06, 2020 12:44 pm

Problem solved!

Thanks a lot nostrakhan!!
Lichard
 
Posts: 2
Joined: Tue Sep 14, 2010 5:25 am

Re: Problem since last PT4 update

Postby nostrakhan » Fri Aug 07, 2020 7:07 am

You're welcome. Thanks for letting us know it helped :)
nostrakhan
Moderator
 
Posts: 41
Joined: Fri Jul 10, 2015 8:37 am


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