Windows 11 issue

Questions and discussion about PokerTracker 4 for Windows

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Re: Windows 11 issue

Postby APerfect10 » Fri Jan 14, 2022 9:59 am

I finally think we have made some good progress! <fingers crossed> Please download and install the latest alpha version (2448) linked below:

PokerTracker v4.15.38.2448 - Download [Edit: Old link removed]

If you are still experiencing crashes with this latest alpha version please submit your crash report on the next start of PokerTracker 4. We are monitoring them very closely.

Best regards,

Derek
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Re: Windows 11 issue

Postby kdunlapmo » Sat Jan 15, 2022 2:12 pm

I submitted a ticket on this today.

Was working for about 5 hours, and then it crashed.
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Re: Windows 11 issue

Postby elliottpoker » Sun Jan 16, 2022 5:09 pm

Hi Guys,

Also just sent another ticket, still the exact same issue for me unfortunately..
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Re: Windows 11 issue

Postby TurtleBob » Tue Jan 18, 2022 2:09 pm

The same thing is happening to me. I updated to Windows 11 and this and Flopzilla, so I downloaded PT4 to see if it was any different and it isn't. I have expanded my RAM to 32Gb and updated the drivers for my AMD Ryzen chip set as suggested above, and while after that, it did seem to extend the time between crashes, they are still happening.
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Re: Windows 11 issue

Postby elliottpoker » Thu Jan 20, 2022 8:12 am

Hi Guys,
Is there a rough timeline for when we can expect a solve for this? Appreciate the effort!
Elliott
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Re: Windows 11 issue

Postby APerfect10 » Thu Jan 20, 2022 9:00 am

Here is the latest alpha version with a lot of improvements and fixes for the random Windows 11 crash:

PokerTracker v4.15.38.2474 - Download

If you experience a crash, please submit your crash report on the next start of PokerTracker 4 as we are monitoring them very closely.

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4414
Joined: Sat Dec 08, 2007 6:03 pm

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