Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by hennie » Sun Oct 02, 2022 3:28 pm
Hey guys,
My tournament stats from ACR dont update correctly. At the start it was normal but now suddenly it doesnt show buy ins and winning/losses.
I dont have this problem on pokerstars or GG.
https://gyazo.com/de4ac2166b2af595d4f6832e3afa142fthx in advance
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hennie
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- Joined: Wed Sep 07, 2022 1:37 pm
by hennie » Mon Oct 03, 2022 1:41 pm
It cant be a thing that i need to manually need to edit my tournament results from ACR. Thats the whole point of PT4 that it does that for you. And at the beginning it was working so my question is what the problem can be?
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hennie
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- Posts: 3
- Joined: Wed Sep 07, 2022 1:37 pm
by Flag_Hippo » Mon Oct 03, 2022 1:48 pm
PokerTracker 4 gets the information it needs from the files provided by the poker sites hand history/tournament files and it's possible something has now changed or there may be some other problem. I can't tell you exactly what the problem is from just a screenshot so if you open a
Support Ticket and
attach a sample of these tournaments then we can take a look at for you. Thank you.
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Flag_Hippo
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by hennie » Tue Oct 11, 2022 11:44 am
Can u tell me how to delete all of ACR and just start fresh. other sites are working and because i dont have alot of tournaments played anyway i want to just start again.
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hennie
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- Posts: 3
- Joined: Wed Sep 07, 2022 1:37 pm
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