Unable to connect to this database.

[Dourado74]

This is the first time a try to use de PT3.

Then I click on the "Continue Trial" button and appears:

Configure PostgreSQL Server
Server: localhost Database user: postgres
Port: 5432 Password: dbpass

I click on the "Connect" button and appears a error mesage:

Unable to Connect
Unable to connect to this database. Please check the configuration.

I click on the "OK" button and then the "Cancel" button and a mesage appears:

Confirm Cancel
Are you sure you want to cancel? PokerTracker won't be able to operate without PostgreSQLinstalled and configured.

And the program is closed.

Can you help me?

[WhiteRider]

If you have used another tracker please try the password "postgrespass".

Do you have PostgreSQL installed?
Click Start, type services.msc and hit enter. Do you see PostgreSQL on the list of services to start? If so, can you start it?

[Dourado74]

The new password resolve the problem.

ty.

[travis8787]

If you have used another tracker please try the password "postgrespass".

Do you have PostgreSQL installed?
Click Start, type services.msc and hit enter. Do you see PostgreSQL on the list of services to start? If so, can you start it?

I have the exact same problem and that didnt fix mine. i also went into my postgresql and replaced the md5 with "trust" on both. still same error.
i just bought the program and i really want to use it. please help

[kraada]

I've responded to your post in the other thread - let's keep your issues in one thread.

[Osirius]

I had no problem when using windows 7, now I bought macbook installed PT3 and have the same problem (Unable to connect to this database). Tried both passwords no use. What should I do?

[kraada]

Is PostgreSQL installed on the machine? Do you see a PostgreSQL 8.4 folder inside Applications?

[Osirius]

Yes I see and after I typed password postgres (not postgrespass or dbpass) PT3 began to work, but there is no any database there. What next? Help.

[kraada]

Click Database --> Database Management --> New then click the blue Browse link. That should list any PT3 databases that exist in your PostgreSQL installation - if you find your database there you can click on it then click OK and Connect and PT3 will connect to it (and you can set it as default/active after you connect).

[Osirius]

When I click New it's posting that this feature is not available in free trial What to do?