PT3 needs to be made compatible with new Yatahay Upgrade

[hundorama]

The Yatahay network just revamped thier software today, is PT3 planning on updating so that it can be compatible with the yatahay network once again?

[tarix]

Yes, please attach your hand histories to a support ticket.

[eryanb]

Bump, you guys are the best.

[kidpokes]

How long do you think until PT£ is supported with the new software?

thank you

[kraada]

I don't have a definitive timeline yet but I know someone will begin working on this support ASAP.

[WhiteRider]

Please send us your hand history examples (attached to a Support ticket) and post your ticket numbers here - thanks.

The hand history files will probably be in a folder like:
c:\site\profiles\your screenname\HandHistory
..and have the extension .dhh or .phh
You will need to compress these files to attach them to your ticket.

[tarix]

..and have the extension .dhh AND .phh

Both files are required. One has the table data and the other has the hand data.

[kidpokes]

How long do these kinda things usually take approximately?
A few days, a week, 2 weeks?

Thank you

[kraada]

The more data we can get the faster we'll be able to get support added and available. It's going to be one of our top priorities but until we get into it I can't promise any sort of specific timeline.

[skraper]

109156

sent in some zipped HHs