CASH GAME WINS - Wrong Total?

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CASH GAME WINS - Wrong Total?

Postby mossback1 » Mon May 05, 2008 4:52 pm

I won $3.20 in cash game but PT3 says $3.45
This is not first time.
Is PT3 (beta 10) converting points received by Full Tilt?
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Re: CASH GAME WINS - Wrong Total?

Postby WhiteRider » Mon May 05, 2008 5:50 pm

Can you identify one or more hands which give you the wrong amount? If so, submit the hand histories via the Support system so they can be investigated.
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Re: CASH GAME WINS - Wrong Total?

Postby mossback1 » Mon May 05, 2008 6:03 pm

Not hand problem, but problem with `amount won' is `sessions' (i play low-limit no-limit)
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Re: CASH GAME WINS - Wrong Total?

Postby WhiteRider » Mon May 05, 2008 6:09 pm

Yes, but for a session to be wrong, one or some of the hands must be wrong..
Can you tell which?
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Re: CASH GAME WINS - Wrong Total?

Postby mossback1 » Mon May 05, 2008 6:10 pm

no
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Re: CASH GAME WINS - Wrong Total?

Postby WhiteRider » Mon May 05, 2008 6:11 pm

How many hands are in this session?
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Re: CASH GAME WINS - Wrong Total?

Postby mossback1 » Mon May 05, 2008 8:34 pm

79 this time
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Re: CASH GAME WINS - Wrong Total?

Postby WhiteRider » Tue May 06, 2008 4:06 am

That's not too many! It ought to be possible to work out where the discrepancy is..
If you don't mind someone looking at your hand histories, zip that session and PM them to me and I'll have a look.
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Re: CASH GAME WINS - Wrong Total?

Postby mossback1 » Tue May 06, 2008 11:00 am

never zipped before (virgin zipper?)... how is it done?
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Re: CASH GAME WINS - Wrong Total?

Postby Josh » Tue May 06, 2008 6:10 pm

If you're running XP or Vista, you should have a right-click -> Send To -> Compressed File option on the file.
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