New Beta 4.05.4 - Avira Antivir 12 problem

Questions and discussion about PokerTracker 4 for Windows

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New Beta 4.05.4 - Avira Antivir 12 problem

Postby Tolp » Wed Nov 07, 2012 11:54 am

I just have downloaded (from your website) and installed the newest beta 4.05.4. While doing so Avira Antivir 12 told me it found a virus/malware and tried to delete the file "partycommunicator.pt4" (I think that was the exact filename, but I'm not 100% sure). I assume everything is ok with the file, but I hope you will look into this.
I guess the file is only used for Partypoker, so can I play on Boss with this file blocked for the time being?
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby kraada » Wed Nov 07, 2012 12:03 pm

Everything is ok with that file you can restore it confidently.

We submit every release to the major anti-virus providers but I'll see what we can do about that particular one.

It only affects Party Fast Forward support so even if it's quarantined nothing else is affected.
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby Tolp » Wed Nov 07, 2012 12:12 pm

Thx for the fast response!
As far as I know Avira is one of the biggest antivir players right now or at least the fastest growing one.
I did not let it delete the file, but it probably would notify me again, if I tried to play on Party. But for now I don't plan to play there, so I should be fine.
Thx!
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby DBak » Wed Nov 07, 2012 9:20 pm

i have a similar problem with avira 12 but i get a different file popping up. I have not installed it yet, I just downloaded the beta file and scanned it, it brings up this:

The file 'C:\Users\Dave\Downloads\PT-Install-v4.05.4.exe'
contained a virus or unwanted program 'TR/Crypt.TPM.Gen' [trojan]

Is this also a false positive?

Thanks
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby WhiteRider » Thu Nov 08, 2012 4:24 am

Yes, that's also a false positive - it's part of our security software. As long as you downloaded the installer from this website then it is safe.
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby copster » Mon Nov 12, 2012 10:19 am

Norton also finds the file malicious and when I restore it it won't open saying I'm runnig the wrong windows version (I run 64bit, file seems to be 32bit only)
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby Tolp » Mon Dec 17, 2012 11:23 am

I've just installed the newest beta and the file "partycommunicator.pt4" still gets detected as a false positive by AntiVir 12. :-(
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby kraada » Mon Dec 17, 2012 3:53 pm

We submit these to the anti-virus providers, but there is little else we can do on our end - this file is not a false positive.
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Re: New Beta 4.05.4 - Avira Antivir 12 problem

Postby Tolp » Thu Dec 20, 2012 7:51 pm

As far as I know a false positive occurs when the anti-virus program mistakenly flags an innocent file as being infected. That's what is happening, when I install PT4.
I hope the anti-virus providers will fix this, but as long PT4 works fine it's not the end of the world (which effectly already has started where I live ) ;-)
Merry Christmas!
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