Zoom HUD intermittent

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Zoom HUD intermittent

Postby ratsch » Thu Feb 14, 2013 9:38 pm

So just randomly last night my HUD stopped working properly in Zoom. I rarely get every player's stats on the table at once, sometimes nobody's, and in the first case the stats tend to be shifted around the table. I have done the database housekeeping and defragged my HD, but it is still not working properly. I am on the latest build. I am running bootcamp on a macbook pro and up to now it has been working great, much better than my old Dell.
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Re: Zoom HUD intermittent

Postby kraada » Fri Feb 15, 2013 9:09 am

There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.
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Re: Zoom HUD intermittent

Postby GalacticPineapple » Sat Feb 16, 2013 5:30 pm

kraada wrote:There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.

ETA on fix?
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Re: Zoom HUD intermittent

Postby WhiteRider » Sun Feb 17, 2013 5:10 am

I expect the fix for PT3 within a couple of days, although I don't have a confirmed timescale yet. The fix for PT4 is available in v4.06.1 - PT4 Download Page.
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Re: Zoom HUD intermittent

Postby gisinator » Tue Feb 19, 2013 6:02 am

Are there any news on timescale? Kinda frustrating not being able to ZOOM...

thanks for your efforts
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Re: Zoom HUD intermittent

Postby kraada » Tue Feb 19, 2013 8:33 am

I'm hoping it won't be more than another day or two, but I can't say for certain at this point, there are other things that need to be ironed out before we can put out a PT3 release.
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Re: Zoom HUD intermittent

Postby gisinator » Tue Feb 19, 2013 9:08 am

Thanks for the quick reply. I cross my fingers, Thursday is grinding day. If you need any log files or so, let me know...
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Re: Zoom HUD intermittent

Postby kraada » Tue Feb 19, 2013 6:45 pm

3.14.1 was just released and it addresses this issue. Make sure that PokerStars is closed before running the upgrade though - otherwise it may not take.
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Re: Zoom HUD intermittent

Postby gisinator » Wed Feb 20, 2013 5:43 am

Works like a charm, thanks!
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Re: Zoom HUD intermittent

Postby mars_chr » Wed Feb 20, 2013 10:21 am

hud works again, but platform's hotkeys are not working when hud is on :cry:
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