Backup Hands and New Installation

Questions and discussion about PokerTracker 4 for Windows

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Backup Hands and New Installation

Postby essecento » Wed Nov 27, 2013 12:53 pm

Hi there! I've some questions.
Planning to buy a new pc...

- how to make a backup of all my hands data in order to dont loose alle the opponents stats and my graphs/stats/hands review?
- how to proceed with the installation? I simply use my personal code or which is the procedure?

Ty
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Re: Backup Hands and New Installation

Postby kraada » Wed Nov 27, 2013 1:01 pm

Our Backup and Restore tutorial is here. Just install normally on your new machine using your registration code and you should be fine.
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Re: Backup Hands and New Installation

Postby essecento » Thu Nov 28, 2013 3:54 am

Thanks a lot.
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Re: Backup Hands and New Installation

Postby essecento » Thu Apr 17, 2014 12:05 pm

Ok backup done and tomorrow new machine will be installed here.
So I'll follow the procedure in the hope to dont find problems. I'll revert. Ty
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Re: Backup Hands and New Installation

Postby essecento » Fri Apr 18, 2014 2:30 am

Ehy one question. I uninstalled PT4 from this machine which will be substituted btw today and monday.
I did the backup and it's ready to be restored in the new machine but...
I simply have to download PT4 once again and use my own registration code I find in "My Account"? Nothing more?

Ty! ;)
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Re: Backup Hands and New Installation

Postby WhiteRider » Fri Apr 18, 2014 3:35 am

That's correct - just download and install PT4 on the new computer. The installer will set up PostgreSQL for you. When you run PT4 use File > Restore to load your backup file.
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Re: Backup Hands and New Installation

Postby essecento » Fri May 09, 2014 1:57 pm

Hi there! It's "the day".
I re-installed PT4 withotu problems using my code but now I repeated the procedure suggested 3 times with no success.
As soon as the restore process is complete I've to click on "CLOSE" and restart the PC?
WEll I did but if i go to STATS I dont find my 3 profiles... If I go to HUD Profiles the same...

Something I'm missing? Pls tell.
essecento
 
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Re: Backup Hands and New Installation

Postby essecento » Fri May 09, 2014 2:11 pm

Update. I did the 3rd restore process an d finally I see my HUDs profiles. But really no signs of my players profiles and my stats :(

How to proceed?
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Re: Backup Hands and New Installation

Postby kraada » Fri May 09, 2014 2:31 pm

Are you sure you have your player name selected from the drop down? Does the database size in Database -> Database Management seem right?
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Re: Backup Hands and New Installation

Postby essecento » Fri May 09, 2014 3:20 pm

Sorry kraada I didnt understand your msg.
There's something I've to select before starting the restore process? Maybe I forgot to select something before?
Or you mean I did a backup "forgetting" the players profiles/stats/hands?
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