WHY????????????

Questions and discussion about PokerTracker 4 for Windows

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WHY????????????

Postby TAN RICAI » Thu Feb 13, 2014 11:58 pm

My Account Information

Username: TAN RICAI
Email: XXXXXXXXX@hotmail.com
Full Name: TAN RICAI
Timezone: America/New_York
Registered On: February 2, 2014 - 2:22pm
Last Login: February 13, 2014 - 10:46pm

20140213PT4.jpg


20140213PT4-2.jpg
TAN RICAI
 
Posts: 10
Joined: Sun Feb 02, 2014 3:22 pm

Re: WHY????????????

Postby WhiteRider » Fri Feb 14, 2014 4:07 am

Please double check the date on your computer - if your date is wrong it can cause complications with our registration server.
Reboot your computer and you should be able to run PT4 again.
WhiteRider
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Re: WHY????????????

Postby TAN RICAI » Fri Feb 14, 2014 10:44 am

WhiteRider wrote:Please double check the date on your computer - if your date is wrong it can cause complications with our registration server.
Reboot your computer and you should be able to run PT4 again.

what " date"?
TAN RICAI
 
Posts: 10
Joined: Sun Feb 02, 2014 3:22 pm

Re: WHY????????????

Postby TAN RICAI » Fri Feb 14, 2014 10:57 am

WhiteRider wrote:Please double check the date on your computer - if your date is wrong it can cause complications with our registration server.
Reboot your computer and you should be able to run PT4 again.

I have adjusted the date . I've tried to restart the computer , but I can not open properly PT4, displays the same error. After I put the PT4 delete and re-install , but also show the same error , can not open PT4. Request help, thank you !
TAN RICAI
 
Posts: 10
Joined: Sun Feb 02, 2014 3:22 pm

Re: WHY????????????

Postby WhiteRider » Fri Feb 14, 2014 11:47 am

If you've rebooted then PT4 can't be running. Search your computer for a file called PokerTracker.pid and delete it and that should let you run PT4 again.

If you can't find that file with a search and you still can't start PT4 please open a Support Ticket with a link to this thread and one of our support techs will work with you directly to get things sorted out.
WhiteRider
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Re: WHY????????????

Postby TAN RICAI » Fri Feb 14, 2014 8:32 pm

It is OK now. Thank you.
TAN RICAI
 
Posts: 10
Joined: Sun Feb 02, 2014 3:22 pm

Re: WHY????????????

Postby WhiteRider » Sat Feb 15, 2014 4:36 am

That's good to hear - thanks for letting us know.
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Re: WHY????????????

Postby TAN RICAI » Fri Feb 28, 2014 9:00 pm

HM2 can not be displayed properly because ZOOM data in the computer's XP operating system, but PT4 can display ! ! ! ! ! ! ! ! !

http://zh.pokerstrategy.com/forum/threa ... adid=78433
TAN RICAI
 
Posts: 10
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