import speed

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny

import speed

Postby socito » Sun Sep 14, 2014 10:58 pm

I have a clean install of windows 7 and i'm reimporting my hands but the speed is too low...
i have 4gb ddr3 ram and 500gb sdd
what can i do? :/



here a screenshot

Image
socito
 
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Re: import speed

Postby WhiteRider » Mon Sep 15, 2014 2:43 am

It may depend on the type of hands you're importing, and reading the duplicates takes some time as well (but don't count as imported hands), or your custom stats may affect import speed if you have any.

If you compress the hand history files you imported and attach them to a Support Ticket we'll investigate for you.
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Re: import speed

Postby socito » Mon Sep 15, 2014 6:18 am

I have custom stats on my HUD ( count this?). I made a new database and tried to import again the hands but start to import around 90h/s but the rate it was slowing down to 30h/s and continues descending as time passes

Image
socito
 
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Re: import speed

Postby kraada » Mon Sep 15, 2014 7:38 am

Are you using the most recent version of PT4 (4.11.11)?
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Re: import speed

Postby socito » Mon Sep 15, 2014 6:06 pm

yes, latest version 4.11.11
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Re: import speed

Postby socito » Tue Sep 16, 2014 3:08 am

I tried to play and pt4 import some hands but not loading all hands causing the HUD don't appear...
I really need to kwow how can I fix this, took about a week trying...
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Re: import speed

Postby kraada » Tue Sep 16, 2014 8:09 am

Please send us that ticket as WhiteRider requested and we'll look into this for you further.
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Re: import speed

Postby socito » Tue Sep 16, 2014 8:29 am

there are a lot of hands... not sense to attach in a mail, could I send small file to analize?
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Re: import speed

Postby kraada » Tue Sep 16, 2014 9:10 am

Zip up a portion of them then and send us that - we need to be able to see if we can reproduce this slowdown before we can figure out what is causing it. We don't have any known slowdown bugs like you describe in 4.11.11.
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Re: import speed

Postby socito » Tue Sep 16, 2014 6:17 pm

I've just send the ticket
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