Problem with Tracker while playing

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Problem with Tracker while playing

Postby el_paellero » Sun Nov 02, 2014 9:26 am

Hello! Recently I have installed PT4 and when I'm playing 1h (more or less) I see this message and Tracker stops working.
Attachments
Error.png
el_paellero
 
Posts: 9
Joined: Tue Apr 10, 2012 6:27 pm

Re: Problem with Tracker while playing

Postby kraada » Sun Nov 02, 2014 10:57 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 38 guests

cron