need your help

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

need your help

Postby vadmoscow » Tue May 26, 2015 2:03 pm

I Use of the program Poker Tracker 4.
accidentally deleted profile hud ("Poker tracker 3 classic").
lads !!! help out !!! where i can download the profile hud "Poker tracker 3 Classic" ?
vadmoscow
 
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Re: need your help

Postby kraada » Tue May 26, 2015 2:17 pm

Re-run the PT4 installer for the latest version and it will come back.
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Re: need your help

Postby vadmoscow » Tue May 26, 2015 2:52 pm

I tried to reinstall PT4, it is impossible to restore the profile.
The simplest solution - download
vadmoscow
 
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Re: need your help

Postby kraada » Tue May 26, 2015 3:48 pm

That's not how the defaults work - they should reappear automatically and you should not be able to delete them.

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: need your help

Postby vadmoscow » Tue May 26, 2015 4:08 pm

can you just give me this profile hud ? and I could it download and installed on the poker tracker 4?
vadmoscow
 
Posts: 8
Joined: Sun Jul 15, 2012 10:19 am

Re: need your help

Postby kraada » Tue May 26, 2015 4:53 pm

The default .pt4hud files are installed when PT4 is installed to the installation directory - that's why they reload when you delete them. Assuming you haven't changed the default path you can find them in C:\Program Files (x86)\PokerTracker 4\Data\Hud
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Re: need your help

Postby vadmoscow » Tue May 26, 2015 5:44 pm

thank you very much)
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