cant connect to tracker 4 after win 10 upgrade

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cant connect to tracker 4 after win 10 upgrade

Postby thesundancekid32 » Thu May 19, 2016 8:34 am

after i upgraded to windows 10 my tracker 4 will not connect i havent got a clue how to fix it im getting this message

i am also getting this message
Attachments
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error
pt4.jpg
error message
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Re: cant connect to tracker 4 after win 10 upgrade

Postby kraada » Thu May 19, 2016 9:05 am

You will need to reinstall PostgreSQL per our install guides here. If you didn't delete your data you can install the same version you had and the database will still work.
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Re: cant connect to tracker 4 after win 10 upgrade

Postby thesundancekid32 » Thu May 19, 2016 11:07 am

i have version 8.3 does that mean i have to upgrade it to version 9.0 ?
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Re: cant connect to tracker 4 after win 10 upgrade

Postby kraada » Thu May 19, 2016 11:22 am

If you reinstall 8.3 it should work, though backing it up and upgrading to at least 9.3 is recommended; 8.3 is very old at this point.
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Re: cant connect to tracker 4 after win 10 upgrade

Postby thesundancekid32 » Thu May 19, 2016 11:29 am

how do i upgrade it though to that version? sorry i am clueless in how to do this and i prob end up doing some damage
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Re: cant connect to tracker 4 after win 10 upgrade

Postby kraada » Thu May 19, 2016 2:51 pm

(1) Reinstall 8.3 and verify your data is there.

(2) Make a backup using our Backup System. You won't need the optional files so just turn those off - just the database is important here.

(3) Uninstall 8.3, install 9.3 per our Uninstall/Reinstall Guides.

(4) Restore from the backup you made in step 2.
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Re: cant connect to tracker 4 after win 10 upgrade

Postby thesundancekid32 » Thu May 19, 2016 3:15 pm

how do i Reinstall version 8.3 though

and i cant get into my tracker to make a back up
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Re: cant connect to tracker 4 after win 10 upgrade

Postby kraada » Thu May 19, 2016 4:10 pm

Please see our 8.3 installation guide.
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Re: cant connect to tracker 4 after win 10 upgrade

Postby ficklebeast » Sat Jun 04, 2016 12:38 am

I also upgraded to Windows 10, and am trying to follow the instructions in this thread. However, PostgreSQL version 8.4 is not available to download at the link provided in the installation guide. Where can I download version 8.4 so that I may reinstall and back up my old database? Thank you.
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